Privacy Policy

1. Introduction

Echo Media House LLC (S.P.C) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website echomediahouse.com or use our services. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information

• Name and contact information (email, phone number, address)
• Company name and business information
• Payment and billing information
• Event details and preferences
• Social media account information (when applicable)

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Communicate with you about services, updates, and promotional offers
• Respond to your inquiries and provide customer support
• Plan and execute events and photography sessions
• Manage social media accounts on your behalf
• Create and deliver advertisement designs
• Analyze usage patterns to improve our website and services
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in service delivery (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Photography and Content Rights

Event Photography: Photos taken at events may include images of attendees. By attending photographed events, you consent to being photographed and to our use of those images for portfolio and marketing purposes, unless you specifically opt out.

Client Work: We may display completed work in our portfolio. If you prefer your work to remain confidential, please notify us in writing.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data backup and recovery procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project files and photography may be retained for portfolio purposes and backup records.

8. Your Rights

Under UAE data protection regulations, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications

To exercise these rights, please contact us at info@echomediahouse.com

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve user experience
• Analyze website traffic and performance

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than the UAE. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Echo Media House LLC (S.P.C)

Email: info@echomediahouse.com

Phone: +971 56 147 6160

Location: Abu Dhabi, United Arab Emirates

License Number: CN-5992300